Quality Charter

LinguiFamily is a unique online platform which operates in a special way. It relies on values such as honesty, goodwill and sharing that we must preserve to guarantee the smooth running of the stays. That is why we ask each of our members to commit to respecting this Quality Charter.

Inappropriate behaviour

If a member is found to be disrespecting of the Quality Charter or exhibits any inappropriate behaviour, the website admin needs to be immediately informed.

Responsibility

LinguiFamily provides you with "good addresses" and helps you to find hosts families or guests that best meet your expectations. We take all concerns regarding traveller safety seriously. That is why we provide you with information allowing you to make the best choice and to carry out the necessary background checks. We do not control the information nor do we take part in the final decision made. LinguiFamily is therefore not to be held responsible for any problem that occurs with the host family or the guest.

We do our best to help you find the ideal family and to ensure your stay will be a memorable adventure. We wish you an enriching experience on our platform and hope you will meet great people on your future trips.